Membership Advisor

Club Pilates | Indian Trail, NC

Hourly Base + Uncapped Commission + Bonuses + 401(k)

Top performers earn $20+ per hour, with clear opportunities to grow into leadership.

Build Relationships. Change Lives. Build a Career.

As a Membership Advisor, you'll serve as the first point of connection for prospective members, helping them discover how Club Pilates can support their health and wellness goals. Through consultative conversations, studio tours, and personalized recommendations, you'll guide people toward the membership that's right for them while building lasting relationships.

This isn't a front desk position. It's a consultative sales role where your ability to connect with people, solve problems, and confidently ask for the sale directly impacts both your success and the lives of the members you serve.

If you're energized by meeting new people, motivated by goals, and looking for a career with real growth opportunities, we'd love to meet you.

About Club Pilates

Club Pilates is the nation's largest Pilates brand, delivering more than eight million workouts each year through premium Reformer-based group fitness. Since opening our first studio in San Diego in 2007, we've helped hundreds of thousands of members build stronger, healthier lives through world-class instruction and an exceptional member experience.

At Club Pilates Indian Trail, we're more than a fitness studio. We're a community where confidence grows, friendships are built, and healthy habits become lifelong routines.

Our Membership Advisors are at the heart of that experience.

What You'll Do

As a Membership Advisor, you'll play a key role in growing the business while creating an exceptional experience for every member and guest.

You'll:

• Guide prospective members through the sales process, from initial inquiry to membership enrollment.

• Conduct engaging studio tours and personalized consultations.

• Recommend memberships, private training, retail products, and specialty programs based on each person's goals.

• Follow up consistently with prospective members using ClubReady CRM.

• Build lasting relationships that drive member retention and referrals.

• Keep your sales pipeline organized and actively manage leads.

• Participate in community outreach, networking events, local businesses, health fairs, farmers markets, and studio events.

• Collaborate with your team to achieve studio goals while creating an exceptional member experience.

A Day in the Life

No two days are exactly the same, but you can expect to:

• Respond to new leads through phone calls, texts, and emails.

• Welcome guests into the studio and deliver engaging tours.

• Conduct discovery conversations to understand each person's goals.

• Recommend the membership that best fits their needs.

• Follow up consistently and confidently ask for the sale.

• Celebrate member milestones and build relationships that keep members engaged.

• Represent Club Pilates throughout the local community.

• Track your performance and work toward monthly sales goals.

Every conversation is an opportunity to change someone's life while building your own career.

What We're Looking For

You'll thrive in this role if you:

• Love meeting new people and building genuine relationships.

• Enjoy sales and aren't afraid to ask for the business.

• Believe sales is about solving problems, not applying pressure.

• Are motivated by goals, competition, and performance.

• Take ownership and follow through without being reminded.

• Welcome coaching and are always looking to improve.

• Stay organized while balancing multiple priorities.

• Bring positive energy, professionalism, and a team-first attitude every day.

Sales experience is preferred.

Fitness experience is a plus.

Coachability, work ethic, and a genuine desire to help people matter most.

What We Offer

• Competitive hourly base pay

• Uncapped commission

• Performance bonuses

• 401(k)

• Complimentary Club Pilates membership

• Flexible scheduling

• Paid training

• Ongoing sales coaching and professional development

• Clear advancement opportunities into senior sales and leadership roles

Success Looks Like

Within your first year, you'll have:

• Consistently achieved or exceeded monthly sales goals.

• Built lasting relationships with members and guests.

• Become a trusted ambassador for Club Pilates in the community.

• Developed strong consultative selling skills.

• Earned opportunities for increased responsibility and leadership.

Requirements

• Sales or customer-facing experience preferred.

• Excellent communication and interpersonal skills.

• Reliable transportation, valid driver's license, and proof of insurance.

• Ability to work evenings and weekends as needed.

• Comfortable participating in community marketing and outreach events.

Why Join Club Pilates?

We're building more than a sales team.

We're building future leaders.

We believe in promoting from within and investing in people who are motivated to grow. Through ongoing coaching, training, and development, you'll have the opportunity to build valuable sales and leadership skills while making a meaningful impact on the lives of our members.

If you're looking for a place where your effort drives your income, your growth is supported, and your work truly matters, we'd love to meet you.